Shipping policy
🚚 Shipping Policy
Thank you for shopping with us! We aim to provide a fast and reliable delivery experience.
📦 Order Processing Time
All orders are processed within 1 business day (excluding weekends and holidays). Once processed, your order will be shipped promptly.
🚛 Shipping Time
We offer standard shipping with an estimated delivery time of 2–3 business days after dispatch.
Please note that delivery times may vary depending on your location and courier service availability.
💰 Shipping Charges
Shipping charges (if applicable) are calculated at checkout and displayed before you complete your purchase.
💵 Cash on Delivery (COD)
We offer Cash on Delivery (COD) for your convenience.
- Payment must be made in cash at the time of delivery.
- Please ensure you have the exact amount ready, as delivery riders may not always have change.
- Orders placed with COD may be confirmed via call or message before dispatch.
- We reserve the right to cancel COD orders if they are not verified or if previous orders were not accepted.
📍 Order Tracking
After your order has been shipped, you will receive a confirmation message or email with a tracking number to monitor your delivery status.
⚠️ Possible Delays
While we strive to meet our delivery timelines, delays may occur due to factors beyond our control such as weather conditions, public holidays, or courier service issues.
❌ Incorrect Shipping Details
Please ensure your shipping address and contact details are accurate. We are not responsible for delays or lost shipments due to incorrect information provided by the customer.
📩 Contact Us
If you have any questions or concerns about your order, feel free to contact us:
+971569799897
ecoglamstoreofficial@gmail.com